Subscribe to PostsA Heuristic Experience.
I had a few difficulties finding the link to the heuristic evaluation site. I couldn’t seem to find it in the PDF file - none of my links would work. I did remember stumbling across it as I looked at some of the past files for the course saved on ZOPE. Thankfully I found the page at -
http://oldwww.acm.org/perlman/question.cgi
I used it to assess a site that I use often - that of a local historical society in my area. The site is accessed quite regularly by people who are looking for information about the area and their ancestors.
The tool was easy to use and certainly made me think about the accessibility and usability of the site for others. Although much was good about the site - pages are consistent with fonts and colours that are easy for the user to look at. These pages however lack titles and the pictures lack alternate text - reducing the accessibility for some users.
One link on the navigation bar was “dead” and went nowhere which detracted from the its usability as there was no “under construction” sign or back button - leaving the user hanging a little.
There is an opportunity for feedback to the site - through a guestbook which is checked regularly and enables further contact to occur with the user if required. The site is also missing dates - to enable the user to gauge when the site was last updated and help validate the information on its pages.
Overall I found that the tool enabled me to quickly assess the usability of the site and illuminate the areas of the site that need to be adjusted and “tidied up” in order to improve the user’s interaction with it.
Contents of email sent from the page:
Sender: andoshouse@iinet.net.au
From: andoshouse@iinet.net.au (NHE)
system=http://www.rootsweb.ancestry.com/~aushmihs/index.htm
date=2009-08-10 06:43:51
c1=mostly natural - some pages are a bit long - too much text
q2=6
c2=most historians/genealogists would understand the language
q3=4
c3=not a lot of pictures - they are jpeg, small in size and load quickly
q4=4
c4=pages all look the same - fonts are consistent , labelling of graphics, no page names. no alt text on pictures
q5=4
c5=there is an opportunity for feedback to the group through a guestbook. A clear form is available forusrs to fill out in order to make contact with the group.
q6=5
c6=exits are marked well. One link leads nowhere.
q7=0
q8=0
q9=0
q10=0
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