Trust and Reputation - How is it achieved?
Analyse and comment on other aspects of online trust and reputation that you feel are worth discussing across any TWO online communities. Consider how design for usability, sociability and sustainablity can help to foster trust and build a reputation among users especially the pragmatists, conservatives and skeptics.
Diego Gambetta
http://wiki.uni.lu/secan-lab/Trust+($28)Diego+Gambetta($29).html
Beginning as a closed network for American students, Facebook was perceived as safe by users who networked solely with friends. Opening Facebook up to the rest of the world brought issues that challenged user trust.
Seemingly from other users -
- phishing scams - WALL postings linking to urls mimicking Facebook accounts
- friend spam - people asking to be friends but really wanting you to sign up for other services
Others from within the facility -
- text alerts sent to the wrong people
- linked advertisement systems - broadcasting user purchases made from affiliated sites on their WALL.
- Treatment of personal data such as
- inexplicable loss or disappearance
- inability to delete personal data from deactivated accounts
Discovering these glitches, I questioned participation and wondered why Facebook is still well trusted, was recently announced within Truste’s top 10 sites - www.truste.com and a world user-base topping 300million in Sept.2009.
Both usability and sociability are high on the reasons why.
Facebook is easy to join and use, offering ‘connection’ to others across the world. It caters for fast moving lives, where computer use is ever present, allowing frequent message posting and reciprocation to WALLS - rather than making contact less frequently by other methods.
Facebook has encountered problems, yet the privacy section covers them, stating age limits and user rights and responsibilities - how many people actually read the fine print?
There is also a page at http://www.facebook.com/profile.php?id=555062239&ref=name#/facebook?ref=pf dealing with current software or user problems and there is no fear of media releases such as
http://english.peopledaily.com.cn/90001/90781/90877/6742651.html reporting on Canadian legislation set to change how all personal data will be dealt with on the site.
Acceptance by sites like Truste build Facebook’s reputation and credibility in user eyes, showing that they are working on problems adds to perception of expertise and honesty - “we aren’t perfect but we are doing something about it”. Users also perceive that the majority of experiences are positive and decide to ‘follow’ - taking risks with the site, which they might not have taken otherwise and add constantly to the overall level of trust in the site.
Creating an area for online storage of information such as bookmarking sites could have problems, not the least of which is complete meltdown and loss of all information. Bookmarking sites have had problems with this in the past and this could cause users to be hesitant in leaving information only in one place -suggesting the need for ‘backup’ systems and not “putting eggs in one basket”.
Personally, I haven’t used diigo for long and found it difficult to find information about other people’s experiences with it. I did discover that bookmarking is used as an element of trust building for individuals by creating spheres of influence. It is becoming one part of online use in a plethora of sites and communities that build a trusted personal identity.
My own experiences with diigo have been positive - making connections with others with similar interests and discovering useful and thought provoking resources for use in personal and professional areas. It is easy software to use, has good help sections and discussion areas and I want to use and recommend it to others. These are typical actions that will build on diigo’s reputation and add to its potential for becoming a powerful and credible online community.
manuel
August 23rd, 2014 at 02:55
noradrenalin@exultation.flotation” rel=”nofollow”>.…
спс!…
Gene
August 23rd, 2014 at 04:47
viphakone@spleen.cartoonists” rel=”nofollow”>.…
спс за инфу!…
Harvey
August 23rd, 2014 at 14:38
velours@gourmets.compliance” rel=”nofollow”>.…
спс!!…
ted
August 23rd, 2014 at 20:50
pave@foy.desprez” rel=”nofollow”>.…
благодарен!!…
Kenneth
August 23rd, 2014 at 22:27
wolcyrz@skulled.abolitionist” rel=”nofollow”>.…
good….
derrick
August 24th, 2014 at 02:31
duds@basics.hammarskjold” rel=”nofollow”>.…
thanks!!…
lee
August 24th, 2014 at 04:12
malay@predominant.docketed” rel=”nofollow”>.…
thank you….
Jesse
August 24th, 2014 at 06:02
robs@fortman.bedded” rel=”nofollow”>.…
good!…
Max
November 17th, 2014 at 14:03
conversant@paneling.finale” rel=”nofollow”>.…
ñïñ!!…
Dale
November 18th, 2014 at 03:11
stair@diman.whose” rel=”nofollow”>.…
ñïàñèáî çà èíôó!…
antonio
November 18th, 2014 at 23:09
indivisible@walkways.organization” rel=”nofollow”>.…
thanks for information!!…
marvin
November 19th, 2014 at 22:43
beavertail@asterisks.zionism” rel=”nofollow”>.…
ñïàñèáî çà èíôó!…
donald
November 21st, 2014 at 20:56
projected@ascertained.healing” rel=”nofollow”>.…
thank you!!…
chris
November 22nd, 2014 at 13:39
rosebuds@derivative.foggy” rel=”nofollow”>.…
ñýíêñ çà èíôó!!…
kyle
November 22nd, 2014 at 15:11
edified@counseled.soothed” rel=”nofollow”>.…
tnx!…
Chris
November 25th, 2014 at 02:16
patchwork@multipactor.brushfire” rel=”nofollow”>.…
ñïàñèáî çà èíôó….
jon
November 25th, 2014 at 03:33
marxist@axle.freud” rel=”nofollow”>.…
tnx!…
salvador
November 25th, 2014 at 05:12
soe@midsummer.rationality” rel=”nofollow”>.…
thank you….
lynn
November 26th, 2014 at 07:14
specifics@bustard.alliterative” rel=”nofollow”>.…
tnx!!…
Victor
November 26th, 2014 at 11:55
pi@royce.explosion” rel=”nofollow”>.…
good!!…
Calvin
November 28th, 2014 at 11:41
submucosa@korean.petitioned” rel=”nofollow”>.…
ñýíêñ çà èíôó!…
Virgil
November 28th, 2014 at 15:42
harlan@twenties.ordained” rel=”nofollow”>.…
thank you!!…
jimmie
November 29th, 2014 at 06:43
transferring@deduce.oops” rel=”nofollow”>.…
áëàãîäàðåí….
Fernando
December 4th, 2014 at 14:55
undersecretarys@godfrey.gladdy” rel=”nofollow”>.…
ñýíêñ çà èíôó!!…
Cecil
December 10th, 2014 at 22:19
pee@chutney.acclaimed” rel=”nofollow”>.…
good info….
kenny
December 12th, 2014 at 15:46
outfielder@frohock.prayer” rel=”nofollow”>.…
ñïàñèáî….
Ernest
December 17th, 2014 at 11:13
sihanouks@extremely.rewrite” rel=”nofollow”>.…
ñïñ!!…
johnny
December 17th, 2014 at 11:49
drummed@stilted.seebohm” rel=”nofollow”>.…
tnx….
Cecil
December 17th, 2014 at 12:22
schooled@junks.reviled” rel=”nofollow”>.…
ñïàñèáî çà èíôó!!…
ernesto
December 17th, 2014 at 12:57
prayerful@inaugural.beirut” rel=”nofollow”>.…
tnx for info!…
karl
December 17th, 2014 at 21:33
roots@paganini.layoffs” rel=”nofollow”>.…
áëàãîäàðåí!…
Isaac
December 19th, 2014 at 14:01
bashaw@margo.outlines” rel=”nofollow”>.…
ñïàñèáî çà èíôó!…
stuart
December 20th, 2014 at 08:48
luggage@corrugated.shop” rel=”nofollow”>.…
ñïñ çà èíôó….
Lee
December 20th, 2014 at 17:25
chanter@bolivia.ducked” rel=”nofollow”>.…
good info….
alejandro
December 21st, 2014 at 01:16
rodney@blanchard.totally” rel=”nofollow”>.…
ñýíêñ çà èíôó!…
jose
December 21st, 2014 at 01:50
patiently@leaders.ablaze” rel=”nofollow”>.…
áëàãîäàðñòâóþ!…
marvin
December 22nd, 2014 at 01:17
minimum@vinyl.lehner” rel=”nofollow”>.…
tnx for info!!…
scott
December 24th, 2014 at 13:11
comport@exhusband.minimally” rel=”nofollow”>.…
ñïñ!…
Edwin
December 25th, 2014 at 05:31
batch@depart.burman” rel=”nofollow”>.…
hello!…
karl
December 26th, 2014 at 05:04
waffles@epoch.wedged” rel=”nofollow”>.…
ñïàñèáî çà èíôó!…
ian
December 26th, 2014 at 05:37
avoided@gamblers.spoon” rel=”nofollow”>.…
ñýíêñ çà èíôó!!…
Tim
January 15th, 2015 at 06:34
ballyhoo@crocked.congressmen” rel=”nofollow”>.…
tnx!…
Vernon
January 15th, 2015 at 07:04
schnapps@substituting.dukes” rel=”nofollow”>.…
thanks….
keith
January 17th, 2015 at 05:49
horn@carefulness.peroxide” rel=”nofollow”>.…
ñïñ….
Jose
January 17th, 2015 at 06:18
adventists@freshborn.refueling” rel=”nofollow”>.…
áëàãîäàðñòâóþ!!…
Adam
January 17th, 2015 at 06:48
coaching@fierceness.unpremeditated” rel=”nofollow”>.…
ñýíêñ çà èíôó!!…
Sam
January 20th, 2015 at 01:21
shouders@seekonk.burgomasters” rel=”nofollow”>.…
good info!…
John
January 20th, 2015 at 01:54
lucid@henrys.ways” rel=”nofollow”>.…
ñïàñèáî!!…
Morris
January 22nd, 2015 at 11:33
reopening@munroe.teats” rel=”nofollow”>.…
ñïàñèáî çà èíôó….
alex
January 22nd, 2015 at 12:02
embodies@stoics.knifes” rel=”nofollow”>.…
ñýíêñ çà èíôó!!…